TERMS AND CONDITIONS
- Please note that after purchase, there is no cancellation or return. Customers are advised to review their selection before submitting their order.
- All products sold on our website correspond with the provided descriptions and images. Variations in the manufacturing process and the display properties of the computer hardware may mean that the colors, fabrics and design of the merchandise delivered to you may be perceived differently in minor aspects when compared.
- Standard matching blouse fabric is part of the product.
- In the following cases, orders might not be processed:
- If the products shown on the website are not available.
- If we are unable to obtain authorization of payment.
- All prices of the products on the website are quoted in NPR/USD and do not include delivery charges. Additional costs of handling like freight charges, custom duties, taxes and levies will be borne by the buyer.
Kallisto Designs endeavors to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.
As a policy, we do not offer returns or exchanges on our products.
However, if the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect then we are open to re-fulfilling your order.
If you have any concerns regarding the product or to report a damage, please get in touch with our customer care within 48 hours of delivery with your order number, date of transaction, delivery address and image of the item.
Our customer care team will look into the issue and revert back at the earliest
Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each request is handled on a case by case basis and we request you to get in touch with our team for prompt resolution.